These Terms of Use ("Terms") are a legally binding agreement between you and [LEGAL ENTITY] ("[INSERT NAME]", "we", "us" and "our") governing your use of the [INSERT NAME] website and service (the "Service"). [INSERT NAME] is a free tool that uses AI to help you draft workplace safety documents (such as a Job Hazard Analysis, SWMS, SSSP or RAMS) and route them to Lumin for electronic signing. Please read these Terms carefully. By accessing or using the Service, you agree to be bound by these Terms, including the disclaimers, limitations of liability, and the arbitration and class-action waiver in Section 19. If you do not agree, do not use the Service.
1. Acceptance of these Terms
1.1. By accessing or using the Service in any way — including describing a job, attaching a photo, recording a voice note, generating or editing a document, or sending a document for signing — you accept and agree to be bound by these Terms and by our Privacy Policy.
1.2. If you use the Service on behalf of an employer or other organization, you represent that you are authorized to accept these Terms on its behalf, and "you" includes that organization.
2. Who Can Use the Service
2.1. The Service is intended for creating workplace safety documentation. You may use it only if you are at least 18 years old. You do not need any professional qualification or certification to use it.
2.2. You are responsible for all activity that occurs through your use of the Service.
3. What the Service Is
3.1. The Service lets you generate a draft workplace safety document from a short description, image, or voice note, review and edit that draft, and then send it to Lumin to be signed electronically. The Service is provided free of charge.
3.2. The Service produces a draft for you to review. It does not provide advice, certification, or a guarantee that any document is accurate, complete, suitable, or compliant with any law or standard. See Section 4.
4. AI-Generated Content — Not Legal or Safety Advice
4.1. The Service uses artificial intelligence to generate document drafts. AI output can be incomplete, inaccurate, or unsuitable for your specific situation. Any document you create with the Service is a starting point only and is not legal, safety, engineering, or professional advice.
4.2. You are the competent person responsible for the document. Before relying on, distributing, or acting on any document, you must review it in full, complete any placeholders, verify that the hazards, controls, and information are correct and adequate for the actual work and site, and confirm it meets all applicable legal and regulatory requirements. The Service does not replace a qualified safety professional or your own risk assessment.
4.3. No guarantee of compliance. We do not represent or warrant that any document produced with the Service complies with, or will be accepted by, OSHA, WorkSafe NZ, the HSE, Safe Work Australia, any state, territory, provincial, or federal regulator, or any other authority, court, or standard.
4.4. No responsibility for regulatory submissions or outcomes. You are solely responsible for any document you produce and for any submission you make to a regulatory body, court, auditor, principal, or other party. To the maximum extent permitted by law, we accept no responsibility or liability whatsoever for any fine, penalty, citation, enforcement action, rejection, dispute, injury, death, loss, or damage arising out of or in connection with a document created using the Service or anything you submit to a regulatory body or other authority — including where a regulator imposes a fine or penalty on you or your organization.
5. Accounts and Sign-In with Lumin
5.1. You do not need an account to generate a draft. To send a document for signing, you sign in with your Lumin account using OAuth. You are responsible for maintaining the security of your Lumin account and for all activity under it.
5.2. When you send a document for signing, the signature request is created and managed on your own Lumin account, and the signing process, the signed document, and the signing certificate are provided by Lumin. Your use of Lumin is governed by Lumin's own terms and privacy policy, which apply to you in addition to these Terms. We are not responsible for Lumin's service.
5.3. These Terms apply to you as the person or organization using the Service to create and send documents. A person who only receives a document to review or sign does so through Lumin and is subject to Lumin's terms for that signing; they are not required to accept these Terms in order to sign.
6. Electronic Signatures
6.1. The Service helps you route documents for electronic signature through Lumin. We make no representation or warranty about the legal validity or enforceability of any document or signature, and we are not a party to any document you create, send, or have signed.
6.2. Some documents may be exempt from, or subject to specific requirements under, applicable electronic-signature or other laws. You are responsible for determining whether your document can be validly executed electronically and for meeting any associated legal requirements.
7. Your Content
7.1. "Your Content" means the descriptions, images, files, voice notes, document content, and signer details you submit to the Service. As between you and us, you retain ownership of Your Content.
7.2. You grant us a limited licence to use, process, and transmit Your Content solely to provide the Service to you (including sending inputs to our AI provider to generate your document and sending your document and signer details to Lumin for signing). This licence extends to the service providers we use to deliver the Service.
7.3. You are responsible for Your Content and for having the right to submit it, including the right to share any other person's details (such as a signer's name and email) with us and with Lumin. You agree not to submit content that is unlawful or infringing, or sensitive information that is not needed to produce the document — including, without limitation, payment card data or information that constitutes "Protected Health Information" under HIPAA.
7.4. We do not guarantee that Your Content will not be lost or corrupted. You are responsible for keeping your own copies of anything important.
7.5. You are responsible for ensuring the information you provide through the Service — including signer names and email addresses and any details entered into a document — is accurate, current, and complete.
8. Acceptable Use
8.1. You agree to use the Service lawfully and not to misuse it. You will not, and will not allow anyone else to:
8.1.1. attempt to gain unauthorized access to the Service, other accounts, or any connected systems or networks;
8.1.2. interfere with, disrupt, overload, or impair the Service, or attempt to circumvent any security, rate limit, or usage restriction;
8.1.3. upload or transmit any virus, malware, or harmful code, or any false or misleading information;
8.1.4. use the Service to create, upload, or share content that is unlawful, infringing, harassing, or that violates the rights or privacy of others;
8.1.5. resell, sublicense, or commercially exploit the Service without our authorization; or
8.1.6. use the Service to violate any applicable law or regulation.
8.2. We may review conduct and content for compliance with these Terms and may remove content or restrict access that we reasonably determine violates them.
9. Availability and Changes to the Service
9.1. We aim to keep the Service available but do not guarantee that it will be uninterrupted, error-free, or available at any particular time. You agree not to rely on the availability of the Service.
9.2. We may modify, suspend, or discontinue the Service (or any part of it) at any time, including for maintenance, legal, security, or operational reasons.
10. Free Service; No Fees
10.1. The Service is provided free of charge. There is no subscription, per-document fee, or other charge for using [INSERT NAME]. We may introduce, change, or remove features at any time.
10.2. Charges (if any) for the separate Lumin signing service are a matter between you and Lumin under your Lumin account.
11. Third-Party Services
11.1. The Service relies on third-party providers, including Lumin (identity and electronic signing), OpenRouter (AI generation and transcription), Supabase (database), Vercel (hosting), and PostHog (product analytics and support conversations), and may contain links to third-party websites. We are not responsible for third-party services or websites, and your use of them may be subject to their own terms and policies.
12. Analytics and Cookies
12.1. We use cookies and product analytics as described in our Privacy Policy. You may accept or reject analytics cookies in our cookie banner before signing in. If you sign in to send a document for signing, that sign-in also authorizes the analytics described in our Privacy Policy for your signed-in use of the Service. We do not currently provide an in-product preference center to change that decision after sign-in.
13. Privacy
13.1. Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. The separate signing step performed by Lumin is governed by Lumin's own privacy policy.
14. Intellectual Property
14.1. The Service, including its software, design, text, and branding, is owned by [LEGAL ENTITY] or its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms.
14.2. Except for Your Content, you may not copy, modify, distribute, sell, create derivative works from, or reverse-engineer any part of the Service without our prior written consent. All rights not expressly granted are reserved.
14.3. "LUMIN" and related marks are the property of their respective owner and are used only to describe the integration with Lumin.
14.4. Feedback. If you choose to send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them for any purpose, without any obligation or compensation to you.
15. Copyright and IP Complaints
15.1. You are responsible for Your Content and must not infringe the intellectual-property rights of others. If we receive a credible claim that content created or shared through the Service infringes a third party's rights, we may remove or disable the content and, where appropriate, restrict access in accordance with Section 18.
16. Disclaimers
16.1. The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service or any document it produces is accurate, complete, suitable, or compliant.
16.2. Some jurisdictions provide consumer guarantees or warranties that cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any right or guarantee that applies to you and cannot lawfully be excluded; those rights continue to apply, and the rest of these Terms apply to the extent permitted by law.
17. Limitation of Liability and Indemnity
17.1. To the maximum extent permitted by law, and other than for liability we cannot exclude or limit by law, we will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary loss, or for any loss of profit, revenue, goodwill, data, or anticipated savings, arising out of or in connection with the Service or these Terms.
17.2. Without limiting Section 4.4, we are not liable for any fine, penalty, citation, enforcement action, or other loss or damage arising from a document you create with the Service or from anything you submit to a regulatory body, court, or other authority.
17.3. To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or in connection with the Service or these Terms is limited to the greater of (a) the total amounts you paid us in the twelve (12) months before the claim (which, while the Service is provided free of charge, is zero), and (b) one hundred US dollars (USD 100).
17.4. You agree to indemnify and hold harmless [LEGAL ENTITY] and its affiliates, officers, employees, and agents from and against any claim, loss, liability, cost, or expense (including reasonable legal fees) arising out of or in connection with Your Content, your use of the Service, your breach of these Terms, or any document you create, send, or submit to any person or authority.
18. Termination and Suspension
18.1. You may stop using the Service at any time.
18.2. We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms, if your use may cause harm or legal risk, or for operational, legal, or security reasons.
18.3. Sections that by their nature should survive termination — including Sections 4, 6, 7, 14, 16, 17, 19, and 21 — survive.
19. Governing Law and Dispute Resolution
19.1. Governing law. These Terms are governed by the laws of [GOVERNING LAW], without regard to its conflict-of-laws rules, except where mandatory consumer-protection laws of your place of residence apply.
19.2. Informal resolution first. Before bringing any formal proceeding, you agree to contact us and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
19.3. Binding arbitration. If the dispute is not resolved informally, it will be resolved by final and binding arbitration administered under [ARBITRATION RULES/SEAT], rather than in court, except as provided below. [LEGAL REVIEW: confirm the arbitration body, rules, and seat, and that this arbitration clause is enforceable in the chosen governing-law jurisdiction and against consumers where applicable.]
19.4. Class-action waiver. You and we agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. You and we waive any right to a jury trial.
19.5. Exceptions. Either party may bring a claim in a court of competent jurisdiction in [GOVERNING LAW] for injunctive or equitable relief relating to intellectual-property rights or unauthorized use of the Service. Nothing in this Section prevents you from bringing a matter before an applicable consumer tribunal or regulator where the law gives you that right.
20. Changes to these Terms
20.1. We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page and update the "last updated" date, and where appropriate provide more prominent notice. Your continued use of the Service after changes take effect means you accept the revised Terms. If you do not agree, stop using the Service.
21. General
21.1. Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. They create no third-party beneficiary rights.
21.2. Severability. If any provision is found unenforceable, the remaining provisions remain in full effect and an enforceable provision will be substituted to the extent permitted.
21.3. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Any waiver must be in writing.
21.4. Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or successor in connection with a corporate transaction.
21.5. Force majeure. We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including failures or outages of third-party providers, network, hosting, or power failures, natural events, or government action.
21.6. Electronic communications. By using the Service, you agree that we may provide notices and other communications to you electronically, including by posting them on the Service, and that this satisfies any legal requirement that such communications be in writing.
21.7. Relationship of the parties. Nothing in these Terms creates any partnership, agency, employment, franchise, or joint-venture relationship between you and us, and you have no authority to bind us.
21.8. Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
21.9. Notices to us. You may send us any formal notice under these Terms through our contact page.
22. Contact
22.1. If you have questions about these Terms, contact us through our contact page. [INSERT NAME] is operated by [LEGAL ENTITY].